The new Hilti Online - Open for business
Hilti launches a new modern, faster and easier to use Hilti Online
By Carla Biggs
Hilti has announced the launch of its new Hilti Online website (US: www.us.hilti.com; Canada: www.hilti.ca). The new website provides a modern look and easier site navigation to access to the entire line of Hilti products, as well as extensive technical and design resources to enhance the customer experience.
Hilti Online is a great resource for construction professionals whether they are on a jobsite or in the office. A new mobile feature for use with Smart phones or tablets allows customers to place orders and get information quickly from their mobile devices.
The new Hilti Online is built on a state-of-the art e-commerce platform which provides new features as well as enhanced features from the previous website. Hilti customers will appreciate the convenience as well as the transparency of ordering Hilti products online. Customers will have the capability to:
- Conduct a live chat with Hilti sales professionals
- Check stock availability
- View account history indicating all Hilti products in their fleet
- Request a tool repair/calibration
- Find local Hilti locations
- Track orders and shipments
- Print invoices
- An easy to use design center
- An online submittal generator
- Extensive technical downloads
- Software tools
The new Hilti Online went live for the US (www.us.hilti.com) and Canada (www.hilti.ca) markets on August 28th and is expected to roll out to all Hilti market organizations worldwide, with a completion date of mid-2014.
About the Author
Carla Biggs is the Trade Media Manager at Hilti.