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The new
The new
March 14, 2015 5:30 PM CDT

EDCO launches “EDCO E-Help”

Chat feature gives visitors opportunity to commucate with customer support


In November, EDCO launched their completely redesigned website. Now the company launches “EDCO E-Help”.

This multi-lingual electronic chat feature gives website visitors the opportunity to commucate with EDCO customer support without phones or e-mail. EDCO E-Help is available Monday-Friday, 8:30 am to 5:00 pm EST. It is available in multiple languages.

The new has other features designed to provide visitors online answers and training. These features include:

  • "Product Applications Guide": Visitors can match their needs with specific EDCO machines and recommended tooling.
  • "Image Resources": This section grants customers free access to EDCO product picture downloads for their websites and marketing needs.
  • Training Videos: The website is filled with training/how to videos.
  • Language Translations: Visitors have a choice of reading in English, Spanish, French, and German languages.

About the Author

Equipment Development Co manufactures world-class surface preparation, professional sawing, concrete polishing and other specialized equipment.


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